Privacy Policy
Effective Date: 26 May 2026
At TVISHA HERBALS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website: tvishasoundarya.com
1. Information We Collect
a. Personal Information
We may collect the following personal details:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment information (processed securely through third-party payment gateways)
b. Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Website
- Cookies and Tracking Data
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Improve website functionality and user experience
- Prevent fraudulent transactions and enhance security
- Send promotional offers and marketing communications (only with your consent)
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Payment gateway providers
- Shipping and courier partners
- Government or legal authorities when required under applicable law
All third-party service providers are expected to maintain appropriate security and confidentiality standards.
4. Cookies Policy
We use cookies and similar tracking technologies to:
- Remember user preferences
- Analyze website traffic and performance
- Improve browsing experience
You can disable cookies through your browser settings; however, some website features may not function properly.
5. Data Security
We implement industry-standard security measures, including SSL encryption and secure servers, to protect your personal data against unauthorized access, misuse, or disclosure.
However, no internet-based system is completely secure, and we cannot guarantee absolute security.
6. User Rights
As a user, you have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request details regarding how your data is used
- File a complaint regarding misuse of personal information